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ZDS Customer Satisfaction Survey
Company
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Please tick the appropriate box to indicate your degree of satisfaction. (1 = Poor, 10 = Excellent)
Do you find easy contacting our Company?
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How do you rate our professionalism in dealing with you?
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How do you rate our responsiveness in dealing with you?
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How do you rate the quality of the information received from the Customer service?
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If you received any technical support, how do you rate the technical support received?
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How do you rate our commitment to meet your delivery expectations?
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How do you rate our delivery performance?
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How do you rate the information received during aftersales service?
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How do you rate the company's flexibility according to your needs?
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How do you rate our products and did they meet your needs and expectations regarding quality and performance?
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Do you feel your claim was resolved satisfactorily and promptly?
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How do you rate our technical documents and instruction manuals?
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How would you evaluate our packaging?
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How do you rate our products' quality/price ratio?
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Would you recommend our products to others?
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Overall opinion: how do you rate our company?
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What do you dislike about our products and services, and how could we add value to your business?
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What could you buy from us but choose to buy from a different supplier? What are the factors influencing your decision?
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What would we need to do to satisfy your requirements even more?
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0/500
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Do you have any additional comments or suggestions that would help us to improve for you?
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0/500
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